We may collect the following types of information:

• Device Information: When you visit our Website, interact with our Social Media Pages or online ads, or open our emails, we learn about your browser, device type, IP address, internet service provider, and other technical information about your device.
• Location Information: We use various technologies to learn your geographic location, including by collecting your IP address or other device information, which may depend on your device’s settings for location services.
• Contact Information: We may collect contact information, which includes personal information like your name, email address, phone number, and home or business address.
• Call and Email Records: If you call or email us, we may keep records of those conversations.
• Website Interactions: We collect information about your interactions with our Website including pages visited, links clicked, buttons clicked, mouse movement, and scroll behavior. This information may then be used to replay your interaction, which may be used to troubleshoot Website issues, either individually or in the aggregate, to improve Website functionality and to analyze user interaction. This information could include personal information, depending on what information you provide.
• Submitted Content: We collect any content you submit to our Website, Social Media Pages, or to us in person including comments, photos, or videos. This includes any information you provide in the input to our Services, including your prompts and any other content you upload, depending on the features you use.
• Demographic Information: We have access to demographic details about our customers like birthdate, gender, ZIP code, and other similar details.

• Job Applications: If you apply for employment, we have access to the content you provide such as your resume, cover letter, and any information contained therein.
• Social Media Usage: We receive aggregated information about people who visit and interact with our Social Media Pages. “Aggregated” means information that doesn’t include personal information associated with identified natural persons.

We may collect the information described above directly from you, from third parties we partner with, or through cookies or other automated means. These sources may include:

• You: We collect information directly from you, whenever you: visit our Website; contact us with questions or comments; engage or interact with our Services; submit prompts; complete forms for or provide information in connection with a job application; or fill out any forms on our Website or Social Media Pages.
• Your device or browser: Certain information is automatically collected from your device or browser and analyzed when you visit our Website, interact with our Social Media Pages or online advertising, or open our emails.
• Third parties: We work with third parties who provide services to us such as analytics, data collection, security, or advertising. Your information may be collected and processed independently in accordance with the third party’s own privacy notices. These third parties share information they have collected with us. We may combine this information with any information we collect.
• Social media platforms: Social media platforms share information, which is typically aggregated and doesn’t include personal information, with us. You can learn more about how social media platforms collect and use your information by reviewing their privacy policies and settings.
• Cookies: We use cookies (small data files stored on your device or browser) and other similar technologies to automatically collect information when you visit our Website or interact with our emails. Through the use of cookies, we may link information about your interactions with our Website or emails over time. Any information collected by us or by third parties through the use of cookies or similar technologies may be linked with other information we collect about you.

We may use your information for the following purposes:

• Providing Services: Providing our Services to you, promoting and marketing our Services, improving and developing our Services, communicating with you about our Services, providing customer support, managing our relationship with you, managing payments, and complying with our legal obligations relating to those Services.
• Online Advertising: Presenting advertising online and via email, or other communication channels, including through partnerships with social media platforms and internet search engines.
• Understanding Our Website Users: Analyzing your activity with us (including your interactions with our Website, Social Media Pages, emails, or other forms of communications). We keep track of the pages you visit and the manner in which you use the Website to determine whether to make changes to the Website. We may, from time to time, review your information and information of other Website users to help us analyze trends, preferences, and demographics.
• Communications: Communicating with you, including responding to your requests, updating you about our terms, policies and/or technical changes, asking for feedback through surveys or other messages, or sending you information that we think may be of interest to you.
• Website Experience: Serving content on our Website and Social Media Pages, developing our Services and improving the Website to ensure that content is presented in the most effective manner for you.
• Performing a Contract: Processing your information in connection with pre-contract activities and discussions with you, or performing a contract that we have with you or your business.
• Recruitment: Recruiting and hiring, including, but not limited to, verifying your eligibility for employment and assessing your suitability for any position for which you may apply at AIV.
• Security: Protecting AIV, our customers and our Website users from fraud, security threats, and other illegal or harmful activity. We and our third party service providers may disclose specific individual information if we or they reasonably believe it is necessary to: (i) investigate any suspected misuse of a Website; (ii) protect or defend the rights, property and interests of AIV, our Website users, or the interests of our third party service providers; or (iii) under exigent circumstances, to protect the personal safety of users of a Website or the public.
• Legal Obligations: Complying with legal and regulatory requirements and responding to requests from courts or other government bodies.
• Training: We may use the information you provide to us to improve our Services, for example to train the models that power our Services.
• Other Legitimate Interests: Processing your information for any of our other legitimate interests not described above.

We will retain your information for as long as is necessary to fulfill the purpose for which your information was collected and in accordance with our internal retention procedures, or as otherwise necessary to satisfy our legal obligations. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your information for research or statistical purposes in which case we may use such anonymized information indefinitely.

AIV may share personal information with third parties for certain purposes. For example, we may share personal information with:

• Service Providers: We partner with third parties to assist with many aspects of our business, including our professional advisors and other service providers who help us communicate with you. These third parties may provide services related to any of the purposes described in How do we use the information we collect about you?, and we may share with them any types of information described in What information does AIV collect about you?.  We may also receive information collected by these third parties and combine it with the information we have collected. Some of these third parties may be located outside the United States. Your information may also be collected and processed by third parties who will process your information independently in accordance with their own privacy notices.
• Marketing Providers: We partner with third parties to assist with the advertising and marketing of our business. We may share with them the types of information described in What information does AIV collect about you?. We may also receive information collected by these third parties and combine it with the information we have collected.
• Other Third Parties: We will disclose information about you, including to government bodies or law enforcement agencies, when we believe it to be necessary for compliance with the law or to protect our Website users, our Website, or the public.
• With our Ancillary Businesses: We may disclose your information to our ancillary businesses, such as Vorys, Sater, Seymour and Pease LLP.
• With Your Consent: We may share your information where you direct or permit us to do so.

You can control the information we collect and use in the following ways:

• Location Information: You can disable location-based services on your mobile device or web browser by adjusting the settings on your device or browser. This will prevent our Website from accessing your location information. Note that some services may not be available if you disable location-based services.
• Marketing Emails: You may opt-out of our marketing emails by following the instructions listed in any email communications that you receive or by contacting us using the contact details provided under How may I contact AIV?, below.
• Social Media: This Privacy Policy does not cover the privacy and security practices of social media platforms on which AIV has Social Media Pages. Please review the terms, policies, and settings of those social media platforms if you have questions about how they collect and use your data.
• Online Advertising: For information about opting out of third party advertising, visit: NAI Opt-Out or DAA. You will leave this Website for a separately managed online site where you can specify your preferences. You can also click on the icon that may appear on some of our advertising served through this technology. We may use more than one third party company for placing this advertising, which would require you to opt out of each company.

Our Website and Social Media Pages are not intended for children under 16. No one under 16 should share any personal information with us. We do not knowingly collect any personal information from children under 16. To request deletion of personal information relating to a child under 16, please email us at info@aivlabor.com.

We employ physical, technical, and administrative procedures to safeguard the personal information we collect online. While we use these security measures on our Website, you should be aware that 100% security is not always possible.

For your convenience, we may enable you to navigate to third-party sites through links on our Website. We do not endorse these third-party sites, do not have any affiliation with these third-party sites, and we do not control and are not responsible for their Internet and web practices. Whether the third-party content appears within our Website environment (like a map frame), or you leave our Website for another website to view it, the terms, conditions, and privacy policies of those other websites govern your online experience. Please review their separate terms of service and privacy policies if you have any questions about their practices.

Where we transfer your personal information across national boundaries, we will protect your information by ensuring that those transfers are made in compliance with all relevant data protection laws.

Your use of the Website is also governed by our Terms. Please ensure you have read and understood the Terms in addition to this Privacy Policy.

We may make changes to this Privacy Policy at any time to take into account new or changing circumstances, so please review it periodically. If we make a material change to our information collection, use, or disclosure practices specified in this Privacy Policy, it will be applied only to information collected on a going forward basis. Material changes in our Privacy Policy will be communicated as AIV determines appropriate, including, but not limited to, by posting on our Website or communicating by email. We will update the effective date at the bottom of the page at the time a change is made.

Certain U.S. states afford their residents rights with respect to their Personal Data. The rights described herein are subject to exemptions under applicable law. For purposes of this section, the term “Personal Data” includes both “Personal Information” and “Personal Data” as defined by applicable law.

If your Personal Data is subject to a privacy law in your state, you may have certain privacy rights with regard to that information. You may have the right to:

• Know, access, and confirm your Personal Data.
• Delete the Personal Data we have about you, subject to exceptions under applicable law.
• Correct inaccuracies in your Personal Data.
• Obtain your Personal Data in a portable and readily usable format.
• Opt-out of the use or processing of your Personal Data for profiling or targeted advertising.
• Opt-out of the sale of your Personal Data.

Under certain state laws, you may also have the right not to receive discriminatory treatment for the exercise of any of these privacy rights. We will not discriminate against you because you have exercised any of your rights.

Certain state laws may also provide you the right to appeal our decisions regarding your rights requests if we do not respond to your requests or do not take action regarding your requests. Additionally, if you are a resident of the state of California, you may have a right to pursue legal action for improper handling of your Personal Data.

How to Submit a Request

If you wish to exercise the rights listed above, and are a resident of a state that provides such privacy rights, you may submit a request by emailing info@aivlabor.com, by calling us toll-free at 1-833-525-2097, or by using this form. We will provide your Personal Data to you in writing in a readily usable format. If you choose to submit your request via email, you must include “Privacy Rights Request” in the subject line and clearly provide us with the following information: what type of request you are making, your full name, email address, and valid physical address. You may only make one request per email.

We are required to provide you with access to your Personal Data or delete your Personal Data only in response to verifiable consumer requests. We will compare the information you provide to us in your request to any information we may have in our possession in order to verify your request. You may be asked to provide us with information such as your home address, email address, and telephone number. We may also contact you to request additional information in relation to your request. Please promptly respond to any follow-up inquiries so that we may verify your identity. If you request that we provide you with specific pieces of information about you, or that we delete sensitive Personal Data, we may apply heightened verification standards than what we would apply to other types of requests. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Data is not disclosed to any person who does not have the right to receive it. The information collected through this process will be used for verification purposes only.

Authorized Agent

Please note that you may authorize an agent to exercise any of these rights on your behalf by contacting us toll-free at 1-833-525-2097 or by submitting the request via this form. If you use an agent, we will take measures to verify your agent’s authorization similar to the verification described above for fulfilling any access or deletion requests. We may require more information to ensure proper verification of you and your agent’s identity and authorization.

Categories of Personal Data Collected and Disclosed for a Business Purpose

We collect and disclose the categories of Personal Data that are indicated in the chart below. Note that the specific pieces of Personal Data we collect about you may vary depending on the nature of your interactions with us and may not include all of the examples listed.

We may also collect Personal Data about you that does not directly fit within one of the categories listed above, which information is described in What information does AIV collect about you?

We share Personal Data about you with service providers and third parties for business purposes, such as operational purposes and other purposes related to providing you with the Services you seek from us.  For more information about the business purposes for which we disclose Personal Data, see How do we use the information we collect about you?

Sources of Personal Data

We may collect your information from the categories of sources listed under How do we collect your information?

“Do Not Sell” Rights; Sharing for Cross-Context Behavioral Advertising, Profiling, or Targeted Advertising

We may disclose your Personal Data for the following purposes, which are not a sale: (i) for reasons mentioned above; (ii) if you direct us to share Personal Data; (iii) to comply with your requests under applicable law; and (iv) as otherwise required or permitted by applicable law.

We do not sell Personal Data or share Personal Data about you for purposes of cross-context behavioral advertising, profiling, or targeted advertising.

Deletion Rights

You may request that we delete your Personal Data that we have collected directly from you. Under applicable law, we may decline to delete your Personal Data under certain circumstances, for example, if we need the Personal Data to complete transactions or provide Services you have requested or that are reasonably anticipated, for security purposes, for internal business purposes (including maintaining business records), to comply with law, or to exercise or defend legal claims. Note also that we are not required to delete your Personal Data that we did not collect directly from you. We require a reasonable or high degree of certainty that the requester is the consumer for which a deletion request is applicable, depending on the sensitivity of the Personal Data.

Additional California Privacy Rights

We do not share Personal Data as defined by California Civil Code Section 1798.83 (“Shine the Light Law”) with third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with the Shine the Light Law by contacting us at info@aivlabor.com or sending a letter to AIV at 52 E Gay St, Columbus, OH 43215, (Attention: Privacy Inquiry). Any such request must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per individual each year, and we are not required to respond to requests made by means other than through this form or mail address.

Our Practices Concerning Sensitive Data

We will not process your Sensitive Data or Sensitive Personal Information (as those terms are defined under applicable U.S. consumer privacy laws) without your prior consent.

If you have any questions, comments, or concerns about this Privacy Policy, please contact us by emailing info@aivlabor.com. When writing us, please make sure to include your name and mailing address or telephone number so that we can contact you.

Effective Date (last updated on): April 15, 2026